State Farm® Insurance Agent Paul MacDonald

"Great experience. Ashley was personable and efficient. She returned my phone calls promptly and has a pleasant personality."

"We have been working with Paul MacDonald and his staff for many years. They are always very helpful and friendly. Paul is quite professional. We usually have a meeting every year or two to make sure all is still in order. He's great answering questions. My husband and I are extremely happy with with this agency."

"I’ve been a proud customer of State Farm(Paul McDonald) for 8 years, and they’ve consistently exceeded my expectations. They go above and beyond to find the best coverage at a price that won’t break the bank. Incredibly responsive – had a claim once, and they handled it with speed and efficiency. Felt secure the whole time. Huge hug to Amanda Herrera for helping out today on getting my insurance and life insurance back on track! So great for all her knowledge she has on insurance! Great day to start the beginning of my day. Couldn’t have done this correctly without her help. Five stars all the way! P.S. Paul McDonald is my #1 Go to for car insurance and life insurance, well trusted since day one 🫶🏾"

"Paul and his team genuinely care about their clients. 100% recommend"

"Paul was extremely knowledgeable and customer service oriented. He explained the nuances of the available coverages and was a great help in our choices on both our homeowners and auto policies."

"Paul Macdonald was extremely thoroughly on helping me understand what all was cover on my policy and making sure i knew what everything ment. I extremely recommend having Paul as a Statefarm agent."

"A highly competent and beneficial agent."

"Great guidance and insight to my policy. Future recommendations and items that I could potentially cut from my policy that I didn't need to save money while still being protected."

"After a meet with Paul McDonald of State Farm Kahului, I got a clearer picture of all that my insurance covers and why it is important to have these coverages."

"Needed a quote, was without insurance for about a year,they where quick, easy,and very affordable and I must say friendly 😀 😊 thank you Amanda H"

"When my family and I moved to Maui, we switched from Geico to State Farm. Paul and his team set us up with Auto and renters. I am so appreciative that Paul had a meeting with me to explain my coverages and what all of the numbers mean to ensure I had adequate coverage because insurance can be confusing. We SAVED money and got BETTER coverage. Not to mention having a dedicated agent on island to help with all of our insurance needs. We always felt like Paul and his team were looking out for me and my family and what we needed, we never felt unnecessary insurances being sold to us. I would HIGHLY recommend doing business with Paul MacDonald, you will feel he has your best interest at heart!"

"Celeste took care of my insurance needs quickly and professionally."

"I love working with this State Farm. Great honest people. Helpful and try to make sure you are covered with the best price."

"Great service and awesome rates 👏 👌 😀 😎"

"Love these folks! I can get almost everything done by phone. Emailed me temporary insurance card for my new vehicle, sending a new drive safe and save button. I bought the car an hour ago and I'm already set up !"

"Aloha"

"I was having a difficult time getting my converted bus motor home insured. I went to the State Farm office in Kahului and they were a huge help! My agent was Amanda and she answered all my questions and was very polite. She made sure to include me with what was happening every step of the way. She handled everything quickly and professionally. Great experience!! If you need a converted bus insured, make sure to try State Farm!"

"Paul's team is always responsive and ready to help."

"Paul MacDonald was very helpful and professional. He was a great communicator and has a nice sense of style."

"Great service! Paul MacDonald was professional and informative. Has a nice smile too😊"

"State Farm has been our insurance company for 20+ years."

"Amanda Herrera was most helpful and patient in explaining my options. Great value on my policy and I will have confidence in any future transactions with her. The Paul Macdonald insurance agency on Maui is lucky to have such great representation. The only negative first impression was the phone receptionist. She rushed her communications, interrupted me several times, and her accent was very hard to understand."

"Paul MacDonald and his staff is very nice and friendly. I really enjoyed all of the information that was explained to me about my policy. I have recently transferred all of my insured vehicles to State Farm. I help my husband run an auto body shop and we deal with a lot of collision claims, and State Farm is the only insurance that I have experienced working with that is very helpful, fast on the turn around process of a claim and they deliver excellent services! I have seen how other insurance companies don't pay their insures fast enough, or they don't pay for genuine parts to be replaced on their insures vehicle. The one insurance I see deliver their insures for what they are paying for is State Farm and because of this I left my old insurance of 15 years and decided to switch to State Farm. Mahalo, Paul and staff for you assistance and information and knowledge you have provided for me."

"I had to make changes to my policy. I metThe owner Paul MacDonald. He was personable, genuine and friendly. He went over my policy WITHOUT Pressure or Judgement . He was very informative and kind. Paul gave me the information so that I could make my own decisions about what changes would work for me at this time. I decided what changes I wanted to make based on his through review of my policy. Then I saw another agent that implemented the changes. My experience was a very good one since everyone in the office was friendly. I had a really good experience. I would recommend Paul MacDonald and his Wonderful staff in his State Farm in Kahului!"

"Amanda was very helpful"